Upholstery FAQ


Unto This Last Upholstery maker

 

Christmas Update:

We're fully booked till Christmas but fully stocked with gifts of accessories & lighting available for local deliveries.

You can still make an order of our sofa range, please beaer in mind it will be a 6-8 week lead time over christmas. And we will make it as soon as our workshop is open after our christmas break.

 

Coronavirus Update:

  1. Will my order still be in production with new lockdown implemented?
    Yes, all orders will be produced with our normal lead time. 

  2. Will I be able to pick up my items?
    Yes, we suggest our customers let us know when they're planning to pick up their items, we'll then bring them out the front of our workshop for you to collect.
Product information
  1. What are the cushion fillings made of?
    We are proud to introduce a foam and polyester free cushion filling to our customers. Our seat cushion is made of Coconut fibre wrapped in 100% Feather and the back cushion are 100% Feather filled both in fire retardant cotton fabric.
  1. Do you make the cushions in your workshop?
    In fact we do! Our upholsterer – Nat sews all the covers upstairs in our upholstery workshop.
  1. I am allergic to feathers, what can you offer?
    We can offer hollowfiber filled cushions instead.
  1. Is the sofa suitable for commercial use?
    We currently offer 2 fillings for our clients. Our soft filling is the standard coconut fibre wrapped in 100% Feather cushion more suitable for domestic use. And a firm filling option of classic firm foam in boxed cushion finish more suitable for commercial use.
  1. What is a fabric ‘Rub test’?
    A fabric rub test (Martindale test) is a measurement indication of how durable the fabric is according to the amount of times discs can oscillate sandpaper or wool across the fabric before it starts to show distress. Fabric is categorized by a numerical score, the higher the score the more durable it is. General domestic use are from 15,000 – 25,000, our Main Line Flax by Camira has over 50,000 cycles.
  1. I cannot find product suitable for me, can you help?
    Our Upholstery range is a new collection by Unto This Last. We are constantly looking for new designs and products suitable for our customers to expand our range. If you have something in mind, we’re happy to receive some ideas and expand our collection. Click here to email our upholstery maker.

Maintenance & Care

  1. Can I machine wash my cushion cover?
    Unfortunately, because the fabric is made of Wool & Flax, it is not machine washable. You can however follow our best tips provided by our fabric supplier to maintain your cover, click here to download the full cleaning guide.
  1. Any tips on disinfecting fabrics?
    Due to Covid, we understand that cleaning and disinfection has been a popular topic discussed. In response to such challenging times, our supplier has a very thorough guide on how to do so. Click here to download.
  1. How to plump your cushions?
    If you have a feather wrap cushion, to ensure that the cushions are always at their best and maintain its shapes. All you have to do is to give them a plump every now and then. If you have a 100% feather filled cushion, remember to plump it a bit more regularly, we suggest daily.
  1. Pick the cushion up and give it a little shake.
  2. Then you can give the cushions a couple of whacks on each side and the center.
  3. Place the cushions back and you are ready to relax!
  1. Could I replace the cushion covers if it’s beyond repair?
    The reason to purchase items locally through us is that our company is ready to go an extra mile to help you maintain and repair your product. Stop the throwing away culture and to help create a product that lasts. We are able to provide recovering service for our upholstery products.

Please email our Upholstery maker – Nat by clicking here to discuss further.

 


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